- Shipping & Returns
Shipping & Returns
To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.
If you need to return damaged item because of shipping damage, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Incorrectly ordered products can be returned at your cost and after product is inspected we will refund the value of undamaged product.
With the exception of the Cheater Pipe all products ship free to all domestic locations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for one item we sell is weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.